Warning over new scam involving fake Royal Mail ‘while you were out’ cards that urge people to call a number charging £45 to retrieve their ‘parcel’

– Fake cards claiming people have missed a delivery are being delivered to homes
– Cards look similar to official ‘something for you’ sometimes left by Royal Mail
– Recipients invited to call number beginning 0208 in order to arrange a delivery
– Victims claim the call, which isn’t a Royal Mail number, has cost them £45

Homeowners are being warned about a fake Royal Mail delivery card scam that could con them out of £45.

The cards, which look very much like the ‘something for you’ notes the postman leaves when you are not in to receive a parcel, have been delivered to homes in the UK, Action Fraud UK has warned.

A Facebook post warning about the fake cards claimed that the 0208 number it asks recipients to ring to arrange a delivery is not registered to the Royal Mail.

The viral social media post about the notes claimed that calls were put through to an automated message service where people were asked to leave their details and a ‘consignment number’.

When victims checked their phone bills they allegedly discovered the calls had cost them up to £45.

The cards appear to use the same colour scheme, headings and four-box layout as the Royal Mail, but are missing the official logo.

A spokesman for the Royal Mail said that it was looking into the scam as a ‘matter of urgency’.

He added: ‘Customers should check delivery cards very carefully to ensure they are genuine, and remain vigilant.

‘Although this card is similar to one of our Something For You cards, the Royal Mail logo is crucially missing.’

However, online commenters have claimed it would be unusual for an 0208 number to charge a caller such an exuberant amount.

Some have speculated that the cards are being delivered by debt collectors who want the recipients to get in contact with them.

This is not the first time fake delivery notes have been reported as part of a scam.
In 2015 Action Fraud warned postcards claiming that a parcel containing jewellery was waiting to be collected.

The postcards said: ‘To claim this parcel and accept this offer, you must telephone the number below immediately and arrange for a delivery.
‘The item is prepaid, but a processing and delivery free of £10 must be remitted.’
But, when the money was paid no delivery took place.


Do not call the number. You can report suspected fraud to Action Fraud any time of the day or night online at actionfraud.police.uk or by calling 0300 123 2040 between 8am and 8pm Monday to Friday.
If you were expecting a package, and are not sure if your card is genuine, you can call Royal Mail on 034 5602 1021 or visit royalmail.com/personal/receiving-mail/redelivery.



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